Local Pack and LSA Brand Protection

LSA: $378 CPL vs $442 traditional search. Four layers needed: LSA + PPC + Map Pack + Organic. All four active = 95%+ branded search capture.

Branded search protection isn’t just about text ads anymore. When someone searches your firm name, they might see Local Services Ads, map pack results, and traditional paid ads, all before your organic listing.

Protecting your brand in local search requires a broader strategy.

The Local Search Landscape

A branded search for a law firm might display:

1

Local Services Ads (LSAs)

Google-screened attorneys with “Google Guaranteed” badges, displayed above everything else

2

Traditional PPC Ads

Text ads from you and competitors

3

Local Pack (Map)

3 local business listings with reviews and ratings

4

Organic Results

Your website listing, often pushed below the fold on mobile

On mobile, the first three can push organic results entirely off the initial screen. Even people searching specifically for your firm may see competitors first.

Local Services Ads change the competitive dynamic:

Option A

Option B

LSA Advantages

Pay-per-lead (not per click). Google Guaranteed badge builds trust. Prominently displayed above everything else. Higher quality leads on average.

The Branded Problem

Someone searches “Smith & Jones Law.” Your LSA might appear, but so might three other lawyers’ LSAs above it. You don’t control placement.

Research shows that when LSA and PPC are present, ads capture close to half of all first-page clicks, significantly eroding organic share. If you’re not in the ads section, you’re fighting for half the clicks at best.

Map Pack Vulnerability

The local pack shows three businesses. Your firm should appear when someone searches your name, but:

  • Google sometimes shows “related” businesses
  • Competitors with strong local SEO may appear
  • Your listing quality affects appearance
  • Reviews and ratings displayed prominently

A firm with poor Google Business Profile optimization can lose branded map pack visibility to better-optimized competitors.

Multi-Layer Protection Strategy

Layer 1: LSA Presence

WHY YOU NEED LSAs
$378 average PI LSA cost per lead Source: Grow Law
$442 traditional Google Search cost per lead
Top placement above all other ad formats
Trust Google Guaranteed badge builds credibility

LSA optimization priorities:

  • Complete all profile sections
  • Respond quickly to leads (affects ranking)
  • Maintain high review ratings
  • Set appropriate service areas

Layer 2: Traditional PPC Ads

Branded Campaigns

  • + Bid on your exact firm name
  • + Bid on attorney names
  • + Cover variations and misspellings
  • + Set high impression share targets

Budget Reality

  • Branded clicks cost $5-15
  • Competitive PI terms cost $200-500+
  • Allocate enough to capture 95%+ impression share
  • Monitor competitor conquest campaigns

Layer 3: Google Business Profile

Option A

Option B

Optimization Priorities

Accurate NAP (name, address, phone). Primary and secondary categories. Complete service descriptions. Regular posting/updates. Comprehensive photo gallery.

Review Management

Consistent review acquisition. Prompt responses to all reviews. Address negative reviews professionally. Quantity and recency both matter.

Layer 4: Organic SEO

Branded organic factors:

  • Homepage optimized for firm name
  • About page with attorney names
  • Consistent NAP across web
  • Local citations and directories
  • Schema markup for organization

Strong organic presence reduces dependence on paid branded protection, but doesn’t eliminate the need.

CTV campaigns generate local searches:

1

Viewer Sees Commercial

Your CTV ad runs during streaming content

2

Second-Screen Search

65% of viewers look up information during streaming

3

Local Results Appear

LSAs, map pack, PPC, and organic results display

4

Capture or Lose

Your local presence determines whether you get the lead

When CTV flights run, ensure:

  • LSA budget is adequate
  • PPC branded campaigns are active
  • Google Business Profile is optimized
  • Review acquisition is ongoing

Competitive Monitoring

Track competitor activity across all local search elements:

Option A

Option B

LSA Monitoring

Which competitors have LSAs active? What are their ratings? How do lead costs compare?

Map Pack Monitoring

Who appears for your branded terms? What keywords trigger competitor appearance? How do reviews compare?

PPC monitoring:

  • Auction insights for branded terms
  • Competitor ad copy and offers
  • Impression share trends

Geographic Considerations

Local search is inherently geographic. Consider:

Service area alignment:

  • LSA service area matches your actual coverage
  • PPC location targeting matches CTV footprint
  • Google Business Profile service area accurate

Multi-location complexity: If you have multiple offices, each needs its own Google Business Profile, location-specific landing pages, and appropriate LSA service areas.

Mobile-First Reality

MOBILE LOCAL SEARCH
88% of Americans use second screen while watching TV Source: GWI
65% look up information during streaming Source: MNTN
1-2 text ads visible on mobile before scroll
Click-to-call essential for mobile LSA conversions

Your phone number must be visible and clickable without scrolling. Map presence gets taps for directions. LSA badge builds trust quickly.

Budget Allocation Framework

For comprehensive local branded protection:

ComponentBudget ShareNotes
LSA30-40%Pay-per-lead, variable cost
Branded PPC20-30%Lower CPC, high impression share goal
Generic PPC30-40%Competitive, higher CPC
GBP/organicOngoing SEO investmentNon-media cost

Adjust based on competitive intensity and LSA availability in your market.

Measuring Local Protection

KEY TARGETS
>95% branded PPC impression share
100% map pack appearance on branded searches
4.5+ star review rating
Monthly review volume growth

Attribution across channels:

  • LSA leads tracked separately
  • PPC leads by campaign type
  • Organic tracked via call tracking
  • Map clicks via GBP insights

References